How Aria stays honest, and keeps your world private
An assistant is only useful if you can believe her. Aria is built on three rules: say what she actually knows, act only within the authority she has been given, and show each person only what they are allowed to see.
She says “I couldn't check” instead of guessing
A failed reading is never treated as "nothing to report." If a sensor goes quiet, a camera drops off or a service stops answering, she tells you so.
Each source she relies on carries an honest status:
She keeps what she saw separate from what she thinks it means, keeps her uncertainty instead of covering it with a confident answer, and corrects herself when the facts change.
She acts only within the authority you give her
- You set the limits. Some things she may do on her own, some she prepares for you to approve, and some stay yours alone.
- Your tap, not her guess. Social posts are not published until you approve them. Events she spots in your email go on your calendar only when you tap to add them. Draft replies wait for you to send them.
- Bigger jobs start when you say go. She drafts the plan first, and you can pause the job or call off a step before she takes it.
- You can take permission back, and a plan whose permission is withdrawn partway through stops instead of carrying on.
Private by default, and you can see what she knows
- Alerts go to the people you choose, such as a property manager or caretaker, for the problems you choose.
- Business records stay with the owner. Customer names and pipeline figures are visible to the owner's accounts, not to every member of the household.
- Ask her what she has learned about you, and ask her to forget it.
- She runs on equipment in the place she looks after. Some connected products still use their makers' cloud services, and harder questions may be sent to a cloud AI service. We identify those outside services for your installation before work begins.
For information you send through this website, see our privacy policy.
No absolute promises
We won't tell you that nothing important can ever be missed. No system can promise that honestly. We will tell you exactly what Aria watches in your home, what she can't see, and what happens when something she depends on stops working.
Aria is not an alarm, life-safety or emergency-dispatch service, and she doesn't replace any protection your insurer requires.